Privacy Policy

NEXUS collects information you provide directly when you create an account, including your name, email address, and business details. We also collect data from third-party integrations you connect (Shopify, Stripe, WooCommerce, Google Analytics, Meta Ads, Fakturoid) solely to provide you with the analytics and insights you request. Usage data such as pages visited and features used is collected to improve our product.

We use your data to provide, maintain, and improve the NEXUS platform — specifically to generate AI-powered insights and recommendations about your business. We do not sell your personal data or your business data to third parties. Your business data is used exclusively to power the features you request from NEX.

All data is stored securely using Supabase (PostgreSQL) with row-level security enabled. Data is encrypted in transit using TLS and at rest. We implement industry-standard security measures including access controls, regular security reviews, and incident response procedures. We retain your data for as long as your account is active.

When you connect third-party platforms (Shopify, Stripe, etc.), we access only the data scopes you explicitly authorize. We store access tokens securely and never share your integration credentials with any other party. You can disconnect integrations at any time from your Settings page.

NEXUS uses Anthropic's Claude API to power the NEX AI co-founder. Data sent to the AI model is used solely to generate your requested insights and is subject to Anthropic's privacy policy. We do not use your business data to train AI models.

You have the right to access, correct, or delete your personal data at any time. You can export your data or delete your account from the Settings page. For data requests or privacy concerns, contact us at privacy@nexusai.app. EU residents have additional rights under GDPR including the right to data portability and the right to object to processing.

NEXUS uses strictly necessary cookies for authentication and session management. We do not use tracking or advertising cookies. You can control cookie preferences through your browser settings, though disabling session cookies will prevent you from logging in.

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the platform. Your continued use of NEXUS after changes take effect constitutes acceptance of the updated policy.